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No email on PM
Posted: Mon Apr 17, 2017 12:55 pm
by jacojerb
So I recieved 2 PM's recently, and no email notifications. I checked my notification settings, and it is set to email on PM notification...
So, am I missing something or is it broken?
Re: No email on PM
Posted: Mon Apr 17, 2017 1:09 pm
by Rakuen Growlithe
There was an issue with this but from what I recall, Valerion fixed it last month. Have you checked that your email address for the forum is correct? If it isn't, you can also send me a PM so I can tell if mine are still working which could help find out if it's a more general problem again.
Re: No email on PM
Posted: Mon Apr 17, 2017 3:27 pm
by jacojerb
My email adress is correct. Will send you a pm now
Re: No email on PM
Posted: Mon Apr 17, 2017 5:09 pm
by Rakuen Growlithe
Okay, I got a notification email so it's still working for me. That should mean that the email system is still up and working correctly. Valerion would have to check more deeply if something else could be wrong on that end. Is there any chance that the emails could be being blocked by a spamfilter?
Re: No email on PM
Posted: Mon Apr 17, 2017 5:23 pm
by Rakuen Growlithe
Problem is now all solved.
Re: No email on PM
Posted: Tue Apr 18, 2017 7:23 am
by jacojerb
Yeah. I realised gmail puts them in spam, for some reason. 4 out of 5 PM notifications... One didn't count as spam?
At the mails, it says: "Why is this message in Spam? It is in violation of Google's recommended email sender guidelines"... Which is pretty weird
Still, it seems the problem is at Google's side, not Zafur's...